Terms & Conditions
Background
These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, thermy.co.uk, and/or the Thermy App (collectively, “Our App”).
Please read these Terms of Use carefully and ensure that you understand them.
Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our App.
If you do not agree to comply with and be bound by these Terms of Use, you must stop using Our App immediately.
These Terms of Use do not apply to the sale of services — please refer to our Subscription Terms for more information.
1. Definitions and Interpretation
“Account” – an account required for a User to access and/or use certain areas of Our App.
“Boiler” – your heating system including but not limited to the boiler forming part of this system.
“Content” – any and all text, images, audio, video, scripts, code, software, databases or other information capable of being stored on a computer or device that appears on, or forms part of, Our App.
“Thermy Devices” – the technical hub that connects to the Boiler, the thermometer placed inside your premises, and related software.
“User” – a user of Our App.
“User Info” – any information submitted to Us from the Thermy Devices via Our App or directly by a User.
“We/Us/Our” – Thermy Ltd.
2. Information About Us
Our App is operated by Thermy Ltd, a limited company registered in England under company number 14838592.
Registered address: 85 Great Portland Street, London, W1W 7LT.
3. Access to Our App
Access to Our App is free of charge and provided “as is” and on an “as available” basis.
We may alter, suspend, or discontinue Our App (or any part of it) at any time and without notice.
4. Accounts
- Certain parts of Our App may require an Account.
- You may not create an Account if you are under 18 years of age.
- You are responsible for the accuracy and security of your Account details and password.
- To close your Account, please contact us at contact@thermy.co.uk.
5. Intellectual Property Rights
All Content included on Our App and the copyright and other intellectual property rights subsisting in that Content belong to or have been licensed by Us.
You may not reproduce, distribute, sell, or reuse Content unless expressly permitted.
You may access, view, and use Our App for personal and informational purposes.
Our ownership as author of the Content must always be acknowledged.
6. User Info
By submitting User Info, you confirm you have the right to do so and that it complies with Our Acceptable Usage Policy (Clause 13).
You retain ownership of your User Info but grant Us a non-exclusive, royalty-free, perpetual, worldwide licence to use it for operating and promoting Our App.
7. No Scraping, Text or Data Mining
You may not undertake any web scraping, text, or data mining of Our App or its data for any purpose, including AI model training.
8. Links to Our App
You may link to Our App fairly and legally, without implying endorsement.
Framing or embedding of Our App is not permitted without Our written consent.
9. Links to Other Sites
We are not responsible for the content of third-party sites linked to from Our App.
10. Disclaimers
Our App provides general information only.
We make no guarantees that Our App or Thermy Devices will meet your requirements, be error-free, or secure.
Your legal consumer rights remain unaffected.
11. Our Liability
To the fullest extent permissible by law, We accept no liability for any loss arising out of use or inability to use Our App.
We do not exclude liability for fraud, death, or personal injury caused by Our negligence.
12. Viruses, Malware and Security
We take reasonable precautions to keep Our App secure.
You must not introduce malware, attempt unauthorised access, or conduct denial-of-service attacks.
Breach of this clause may constitute a criminal offence.
13. Acceptable Usage Policy
You must not use Our App unlawfully or to cause harm, annoyance, or infringement of others’ rights.
We may suspend or terminate access for material breaches of this policy.
14. Privacy and Cookies
Use of Our App is also governed by our Privacy Policy.
15. Changes to these Terms of Use
We may alter these Terms of Use at any time.
Your continued use of Our App after changes constitutes acceptance.
16. Contacting Us
Email: contact@thermy.co.uk
Address: Thermy Ltd, 85 Great Portland Street, London, W1W 7LT.
17. Communications from Us
We may send service-related notices by email.
Marketing emails will only be sent with your consent and can be unsubscribed at any time.
18. Data Protection
We will only use your personal information as set out in our Privacy Policy.
19. Law and Jurisdiction
These Terms of Use are governed by the laws of England & Wales.
Consumers may bring proceedings in the courts of England, Wales, Scotland, or Northern Ireland depending on residency.